Effective September 1, 2026
You can delete your TapNPay+ account and its associated data at any time, using either method below. You do not need to be signed in to this page to make a request.
Open the TapNPay+ app and go to Settings › Account › Delete Account. Confirm when prompted. Your account is closed immediately and deletion begins right away.
If you no longer have the app installed, send a request from the email address on your account to support@tapnpayplus.com with the subject line Delete Account, or call our USA-based support team at (800) 793-1276. We verify your identity and complete the request within 30 days.
We retain a limited record of completed transactions where we are required to do so for tax, anti-fraud and financial recordkeeping obligations, and for the period those obligations require. These records are not used for marketing, are not linked to an active account, and are deleted when the retention obligation ends.
Redeem your cash back first. Any unredeemed cash back balance is forfeited when your account is deleted and cannot be restored.
Deleting your account does not cancel a membership billed through Apple or Google. Cancel the membership in your App Store or Google Play subscription settings before deleting your account, or billing will continue.
Account deletion is permanent. It cannot be undone, and a deleted account cannot be reopened.
Email support@tapnpayplus.com or call (800) 793-1276. See also our Privacy Policy and Terms of Use.